Rom Zalel - Successful hotel manager with vision
Many years of industry experience
As Managing Director of the Grand City Hotels Group since 2005, Rom Zalel has played a key role in the development of the company and has made a decisive contribution to the success of the hotel group.
Portfolio expansion
Under his leadership, the company was able to significantly expand its portfolio and now operates numerous hotels in various locations. This expansion demonstrates strategic skill and a sound understanding of the market.
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Service quality as a priority
A key success factor is the consistent focus on quality:
- Establishing high standards for first-class accommodation
- Development of outstanding service concepts
- Promotion of customer orientation at all levels
- Continuous further training of employees
Guest-orientation
Guest satisfaction is at the centre of our corporate philosophy, which Rom Zalel consistently implements and promotes through targeted measures.
Brand development
The strengthening and further development of the hotel brand is one of the most important achievements of its activities. Thanks to a clear brand profile and a consistent focus on quality, the Group's reputation has been significantly enhanced.
Transfer of expertise
The customer service and quality management skills acquired in the hotel industry also flow into the property projects of Schönhauser Allee 69 GmbH, where they create added value for residents and investors.
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